Event Attendees
It is easy to request a full or partial refund.
Just email us with your receipt number.
If the event allows for refunds you will receive a
refund for the price of the ticket(s) minus the bank processing fee.
Event Owners
It's easy to issue a full or partial refund to your
attendees from the Manage page of your event, up to
4 days after the end of your event (payouts start
processing 4-5 days after the event ends.) All
Eventslanding fees are returned, and your attendee will
receive their funds within 5 business days in the U.S.
(7 business days outside the U.S.), depending on their bank.
Also, If you're issuing refunds to be able
to
cancel your event, you must issue individual refunds as
there is no bulk refund option.
Return Time
All Eventslanding fees are returned, and the attendee will
receive their funds within 5 business days in the U.S.
(7 business days outside the U.S.), depending on their bank.
